RETURN OF MATERIALS (RMA)
POLICY
The return of goods shall only be accepted if previously agreed and authorized in writing Return Material Authorization form (RMA) to A-Smart Solutions. The conditions for the return of goods are the following:
- Proper packing & protection to the devices
- no visible damage
- indication of the purchase date and the RMA form with support case number.
- carriage (to and from the A-Smart Solutions’s premises) at the Buyer’s expense