The return of goods shall only be accepted if previously agreed and authorized in writing Return Material Authorization form (RMA) to A-Smart Solutions. The conditions for the return of goods are the following:

  • Proper packing & protection to the devices
  • no visible damage
  • indication of the purchase date and the RMA form with support case number.
  • carriage (to and from the A-Smart Solutions’s premises) at the Buyer’s expense